Terms & Conditions

You & your dogs:

If your dog is showing any signs of illness, please do not use the field.

Please be respectful of other dogs and their owners by vacating the field by the end of your slot and not arriving before the start of your slot.

At your own risk – uneven ground & long grass:

You agree that your use of the facility is at your own risk, and agree not to hold Stanhoe Enterprises Ltd owning Stanhoe Dog Field responsible for any injury to you, your family/friends or your dogs arising from your use of the field. The fields are large outdoor spaces, and contain areas of uneven ground which could be concealed under long grass or other vegetation, overhanging branches from trees around the edges which may fall or have fallen and could contain other hazards consistent with the countryside.

You agree not to let anyone else onto the fields other than any friends or family members you have brought with you to enjoy walking your dogs.

By bringing friends or family, or sending somebody in place of you, you agree that you take full responsibility for their safety and for ensuring that they abide by these terms and conditions at all times.

Children

Children must always be supervised and are the responsibility of the booking adult.

Banned Breeds

We are happy to welcome XL bully and other banned breeds provided they comply with the latest legislation. A summary can be found below in relation to using the field but it is your responsibility to be fully aware and compliant with the latest government guidance at all times when using the field – anyone not complying will be banned from using the field.

Please find further information relating to use of the field below:

You must be able to produce exemption certificates and public liability insurance documents for your dog(s) on request or in the event of an issue.
XL bullies must be muzzled in the car. You must drive into the field and close and padlock the gate behind you before releasing your dog(s) into the field. Once securely in the field, muzzle and lead are not required.
You must only bring dogs and people from your household – absolutely no meet ups or group training events.
The dog is Neutered – in line with Government Rules and deadlines.
The dog is Micro Chipped.
The dog is put back on a lead and muzzled before leaving the field.

The fences

Although we will be inspecting and maintaining the fences regularly, holes or other damage to the fencing may occur from time to time due to a number of reasons including digging by dogs or other animals, falling trees or branches, and general wear and tear. If you become aware of any issue with the state of the fences, please let us know immediately so that we can make other users aware and so that we can fix it as soon as possible. We cannot however, take any responsibility for any dog escaping the fields whether or not this is through a defect in the fence, and regardless of whether we have notified you in advance or not.

Using the fields

It is your responsibility to pick up all of your dog waste and dispose of it in the mess bins provided.

You must enter the field and close the gate before letting your dog(s) out of your vehicle to ensure the safety of the dog(s), nearby road users and members of the public.

Please ensure that you do not arrive early for your booking and vacate the field leaving it secure at the end of your booking. Padlock the gate and leave the digits returned to 0000.

Please only park on the hardstanding (i.e. the gravelled area) within the field gate and not on the grass.

Please do not allow your dog to dig in grassed areas, instead please redirect to the sand tyre.

Please ensure that any use of enrichment material (tyre, logs etc) is appropriate for your dog.

Please ensure no remains of toys/chews are left on the field.

Smoking & Vaping

It is not permitted to smoke or vape at Stanhoe Dog Field, anyone caught doing so will be asked to leave and not permitted to return. Cigarette butts and any dropped vapes are extremely toxic when ingested by dogs.

Bookings

Bookings can be re-scheduled but are non-refundable.
All bookings must be paid for in advance by card at the time of the booking.

Stanhoe Dog Fields reserves the right to refuse or cancel bookings any time and for any reason where we deem it necessary, including but not limited to safety concerns, misuse of the field, or operational requirements.
If we cancel your booking, you are entitled to a full refund.

Updates

We may need to vary these terms and conditions from time to time.

By making a booking, you agree to abide by the terms and conditions on the website at the time of making your booking.

Privacy Policy

Introduction

Welcome to Stanhoe Dog Field’s Privacy Policy. This document outlines how we collect, use, and protect your personal data when you interact with our website or services. Protecting your privacy and ensuring the security of your personal data is of utmost importance to us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Company Name: Stanhoe Enterprises Ltd
Registered Office: Church Farm, Bircham Road, Stanhoe, PE31 8PT
Email: ellie@stanhoefarms.co.uk

Stanhoe Enterprises Ltd is the data controller responsible for your personal data.

What Data We Collect

We may collect the following types of personal data:

Personal Identification Data: Name, email address, phone number.
Payment Information: Credit/debit card details, billing information (Note: Payment details are processed by secure third-party payment processors and are not stored

by us).

Browsing Information: IP address, browser type, device information, and cookies.
Communications Data: Messages, emails, and feedback submitted through our website or customer service.

How We Collect Your Data

We collect data through:

Direct Interactions: When you create an account, book a session, or contact us for support.

Automated Technologies: As you interact with our website, we may automatically

collect data using cookies and similar tracking technologies.

Third Parties: Information from analytics providers such as Google Analytics.

How We Use Your Data

We may use your personal data for the following purposes:

To Process Orders: Including shipping and payment processing.
To Provide Customer Support: Helping with queries or complaints.
Marketing Communications: Sending you newsletters or special offers if you have opted in.

Website Improvements: Analyzing usage to improve our services and website functionality.

Legal Obligations: Complying with legal and regulatory requirements.

Legal Basis for Processing

We rely on the following legal grounds for processing your personal data:

Consent: When you provide consent for marketing communications.
Contractual Necessity: When processing is necessary to fulfill a contract (e.g., processing an order).

Legal Obligation: To comply with our legal obligations (e.g., tax reporting).
Legitimate Interests: For business purposes, such as improving services, fraud prevention, or defending legal claims.

Sharing Your Data

We do not sell or rent your personal data. We may share your data with:

Service Providers: Such as payment processors, delivery companies, and web hosting services.

Law Enforcement: Where required by law or to protect our legal rights.
Business Transfers: In the event of a merger or sale of assets, your data may be transferred to a third party.

Data Retention

We will only retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data (right to be forgotten).
Objection: Object to processing your personal data based on legitimate interests.
Data Portability: Request transfer of your data to another service provider.
Withdraw Consent: You can withdraw your consent to our use of your data at any time (for example, opting out of marketing emails).

To exercise your rights, please contact us at ellie@stanhoefarms.co.uk

We use cookies and similar technologies to improve your experience on our website.

Cookies help us understand how you use our site, track your browsing activity, and provide personalized content.

Data Security

We are committed to ensuring that your data is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

International Transfers

We may transfer your personal data to service providers outside the UK. Where this is the case, we will ensure that appropriate safeguards are in place to protect your personal data, in line with UK data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

ellie@stanhoefarms.co.uk